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24/7 Monitoring & Response

Effective security does not stop after installation. Risks evolve throughout the day, and incidents often occur when no one is watching. Many organisations rely on alarms or CCTV systems without real-time verification, which leads to missed threats, slow response and gaps in protection.
Optimum Africa provides continuous, 24-hour monitoring and response services backed by our advanced Control and Monitoring Centre. Our trained operators review alerts as they happen, verify genuine threats, coordinate response teams and ensure that incidents are handled quickly and accurately. This round-the-clock oversight supports safer operations, protects valuable assets and reduces the impact of unexpected events.
Optimum Africa keeps your people, premises and assets protected at every hour through continuous monitoring, rapid verification and reliable response coordination.

Why this service matters

Strong protection depends on constant awareness and decisive action when incidents occur.
A 24-hour monitoring and response service bridges the gap between detection and intervention, ensuring that alarms are not ignored and suspicious activity is handled with urgency. With trained professionals verifying alerts and escalating true threats, organisations reduce response delays, minimise risk and maintain steady operations even during off-hours. This continuous visibility helps safeguard people, preserve assets and strengthen resilience across every environment.
Our Control Center

Explore Optimum’s state-of-the-art monitoring and response center

All Optimum supporting services

Free Security Survey

Before installing a security system, it’s essential to understand your property. At Optimum, our security audits analyse your site to identify weak points, assess risks, and determine the precise level of protection required.

Consultancy Services

Our consultancy covers everything from master planning and concept design to security strategies, detailed system design and implementation support. We deliver fully integrated, end-to-end solutions tailored to emerging threats and technologies, regardless of project size or complexity.

Service & Maintenance

A proactive service and maintenance plan ensures your security system works reliably when it matters most. Preventive inspections detect potential issues early, supported by rapid, prioritised response to keep operations safe and uninterrupted.

24/7 Monitoring & Response

Security threats require immediate attention. Optimum works with government and commercial response teams to provide robust monitoring and rapid incident escalation, keeping people, property and assets secure around the clock.

Opticom is now... Optimum

We have evolved – The same expertise and capability you trust, now operating under a stronger, unified Optimum identity.