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Service & Maintenance

Keeping your security systems in peak working condition is essential for reliable protection. Many organisations install equipment but overlook ongoing servicing, which leads to faults, blind spots and failures during emergencies. Without proper maintenance, even the most advanced systems lose effectiveness and expose your premises, people and operations to unnecessary risk.
Optimum Africa provides structured service and maintenance support that keeps your systems performing at their best. Our team maintains CCTV, access control, alarm systems, fire equipment and other safety technologies across diverse environments. With qualified engineers and consistent quality standards, we help organisations reduce downtime, prevent failures and protect their long-term investment.
Optimum Africa keeps your systems reliable, responsive and ready, ensuring your protection works exactly when you need it most.

Why this service matters

Reliable protection depends on systems that are maintained with care and consistency.
Regular servicing ensures your equipment performs when emergencies occur and minimises unexpected failures that expose people and assets to danger. Through preventive checks, qualified technical support and consistent performance standards, organisations gain greater reliability, longer equipment lifespans and stronger overall protection. A well-maintained system is not just safer, it is more cost-effective and operationally dependable.

What our service and maintenance covers

Preventive maintenance and scheduled inspections
Regular, planned servicing keeps systems reliable when they are needed most. Our engineers conduct routine health checks, firmware updates and performance tuning to identify emerging faults early, reduce failures and extend equipment life so your security and safety systems remain operational and effective.
Multi-vendor support and certified engineers
We service a wide range of CCTV, access control, detection and fire safety equipment irrespective of manufacturer, giving you one dependable partner for all maintenance needs. All work is carried out by qualified engineers to recognised standards, with ongoing training and quality control processes that ensure consistent, professional delivery.
Rapid response, spare parts and warranty support

When faults occur, prompt action matters. Optimum Africa provides prioritised call-out response, coordinated spare parts management and warranty administration to minimise downtime. Our service model focuses on fast diagnosis, clear communication and reliable repairs so your operations remain protected.

Keep your protection systems performing at their best.
Optimum Africa provides expert servicing and proactive maintenance that safeguard reliability and strengthen your security infrastructure. Contact our team to schedule your maintenance support.

All Optimum supporting services

Free Security Survey

Before installing a security system, it’s essential to understand your property. At Optimum, our security audits analyse your site to identify weak points, assess risks, and determine the precise level of protection required.

Consultancy Services

Our consultancy covers everything from master planning and concept design to security strategies, detailed system design and implementation support. We deliver fully integrated, end-to-end solutions tailored to emerging threats and technologies, regardless of project size or complexity.

Service & Maintenance

A proactive service and maintenance plan ensures your security system works reliably when it matters most. Preventive inspections detect potential issues early, supported by rapid, prioritised response to keep operations safe and uninterrupted.

24/7 Monitoring & Response

Security threats require immediate attention. Optimum works with government and commercial response teams to provide robust monitoring and rapid incident escalation, keeping people, property and assets secure around the clock.

Opticom is now... Optimum

We have evolved – The same expertise and capability you trust, now operating under a stronger, unified Optimum identity.